Scaling Success: Adding Medical Aesthetics to a Dental Practice

The Client
A newly launched medical aesthetics practice co-owned by a prominent dentist and physician, both highly successful in their fields, but new to the aesthetics industry. Located in a diverse suburb, their vision was clear: create a results-driven, inclusive practice that feels elevated but approachable, and can treat every skin tone and concern with safety and expertise.

The Problem
- No prior experience in medical aesthetics
- Limited time to hire, train, or vet vendors and devices
- Needed a space and brand that could scale with growth
- Diverse patient demographic requiring specialized care
- No systems in place for marketing, retention, or operations
The Solution
We built the practice from the ground up—strategically, efficiently, and with long-term scalability in mind:
Foundation & Identity
- Defined a unique value proposition: inclusive, elevated care for every skin tone and concern
- Selected vetted vendors for devices, skincare, injectables, and EMR systems
- Designed a brand-aligned space built to grow with the practice
- Although the medspa was housed within a dental practice, we established a separate LLC, a dedicated medspa website with independent SEO, and a medspa-specific EMR for scheduling, charting, before-and-after photo management, and patient retention—ensuring operational clarity and brand distinction
Team & Training
- Recruited and trained passionate providers and admin staff dedicated solely to medical aesthetics
- Delivered hands-on, expert-led training focused on results-based consultations—empowering providers to confidently assess patient needs, recommend comprehensive treatment plans, and communicate expected outcomes with clarity
- Built provider confidence through private, skill-building sessions with industry experts, reinforcing their ability to sell tiered packages and one-year plans based on clinical expertise and long-term results
- Trained front desk and admin to deliver concierge-level service and convert leads with confidence
Marketing & Influence
- Launched a medspa-specific website with strong SEO
- Assigned a dedicated social media specialist for strategic content
- Partnered with a respected local influencer to amplify brand awareness
- Leveraged the dental practice’s existing patient base for early visibility and cross-promotion—without relying on it as the primary growth engine
Key Insight
Success doesn’t come from micromanaging or chasing sales, it comes from building a structured, autonomous business with the right foundation, team, and strategy. By separating operations, branding, and staffing from the dental practice—and training providers to lead with confidence and results—the medspa was able to establish its own identity, deliver exceptional outcomes, and scale with purpose.

The Results
- 500+ RSVPs at grand opening
- 1,000 new patients acquired in 90 days
- 189% increase in sales within 6 month
- Ready to start building second location.
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